Tuesday, September 25, 2007

Clean Team UK


Residential cleaning is one of the UK's fastest growing market sectors with 2.7 million households spending around £11 billion every year on domestic help. With 4 years of success, thousands of regular clients and the backing of the MyHome group, Clean Team is now widely recognised as a proven leader in their field with their custom pure water fed pole window cleaning system providing cleaning without ladders.

Lee-Stuart Evans, founder of Clean Team, story is explained below;

Having given up trying to get a window cleaner for his property in Godalming, Surrey, Lee-Stuart struck out in 2003 and set up a window cleaning business from his second bedroom. Within 6 weeks his business had grown to 4 staff and over 600 regular customers and Lee-Stuart quickly realised that the key to expanding while maintaining quality was through a systematic approach with a strong brand, smart uniformed staff, full insurance and a professional approach to a trade that has historically been fragmented, shabby and unregulated.

Quickly joined by his wife Stephine and brother Ben, the family team took their pilot franchise to its current size with 6 vans, 3500 regular monthly customers and an annual turnover of £425,000. They moved from the bedroom to their current offices in Farnham in 2006. Having rejected the 'man with van' operation for a management franchise-style operation, they also developed a customised pure water fed pole cleaning system having broken or found faults with all of the major 'commercial' window cleaning kits on the market. The pilot franchise model and pole cleaning system were the heart of their success.

With the pilot model proven, Clean Team were bought by the MyHome plc group in 2007. MyHome International plc have over 10 years experience in the domestic services market and were looking for other companies that would benefit from their completely templated system.

The Package

The package for franchisees includes a system of operating business developed by Unilever, which was developed to create a successful turnkey business. Everything is covered from HR systems, through time and motion studies, all the way to the Clean Team ServiceCeo IT system. Clean Team provides you with all the knowledge and support you need and eliminates the dreaded new business learning curve which Lee-Stuart, Stephine and Ben had to overcome when they started their business.

Clean Team franchisees are not window cleaners. They are talented individuals who manage and build an efficient window cleaning business, but fear the risks of working entirely on their own. They see the value of working with a proven business format.

Clean Team's success is built on their unique management systems. These systems breakdown the whole process of operating and growing a business into simple, manageable steps to give predictable and profitable results. With a Clean Team franchise you are combining your management skills with our expertise and experience to build your own successful business - a great partnership!

Training & Support

Clean Team want you to succeed. That's why we provide one of the most thorough training and support programmes in the franchise business. It includes:

Setting up: we will advise you on all aspects of setting up your business including opening a bank account, VAT and NI registration, accounting practice, vehicle acquisition, templates, marketing materials and operating supplies and equipment.

Intensive Training: Our comprehensive 3 day training course covers everything from how to prepare for business and getting off to a flying start, winning customers and keeping them, working on your business not in it, through to building and managing your team. Franchisees are shown how to operate a premium window cleaning business using our pure water fed pole system and will be introduced to Clean Teams propriety software programme - Clean Team ServiceCeo - which helps track and manage virtually every aspect of the business.

Nurturing programme: A 90 day close-support programme to help with the initial staff recruitment, HR and customer acquisition, all designed to ensure your business gets off to the best possible start.

But the support does not end there - newsletters, meetings, an intranet, a helpline, continual updates on technology and systems development all help to grow your business and keep ahead.

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