Saturday, September 29, 2007


Window cleaners work atop The Sage music and arts centre in Gateshead, England, on Tuesday Sept. 25, 2007. The Sage Gateshead, is a landmark building on the banks of the River Tyne and is a major arts venue for England's northeast region. (AP Photo / Owen Humphreys, PA)

Thursday, September 27, 2007

Mr Window Keeps His Eyes on Building a Franchise


One Bucket Leads to 14 Years of Successful Business

LAKE ELSINORE, Calif., Sept. 25 /PRNewswire/ -- The destiny of some people is as clear as glass. Others struggle for years before accidentally stumbling into it. Garry Jalowka's window cleaning role evolved from an in-between job into a life-changing window of opportunity.

In 1993 -- then a struggling actor -- Jalowka needed a steady income. His uncle made a decent living washing windows. Jalowka asked himself, "how hard could it be?"

Apparently, more difficult than he'd anticipated.

"Many people assume window cleaning is pretty simple," Jalowka said. "I quickly had to learn all the tricks and industry tips required to become a professional window cleaner."

To motivate him, Jalowka's girlfriend -- now his wife -- laid down a challenge. As soon as he had three clients lined up, she would put up the $100 loan needed to start his business.

He started with one bucket and a squeegee, riding to jobs on public buses. 14 years later, Jalowka's business, Mr Window Cleaning, is doing so well that they're about to start franchising.

"I envision Mr Window becoming a household name someday," Jalowka said. "Franchising is the best way to reach that goal."

Jalowka also sees this as an opportunity to help others achieve their own goals of being their own boss, and enjoying the financial freedom and flexible work schedule Mr Window has provided him and his family.

"My passion now is to teach others how to be successful and generate their own wealth," Jalowka said.

Initial franchises -- in California, Nevada and Arizona -- will offer window cleaning, awning cleaning, power washing and blind cleaning. Additional services will eventually originate from Franchise Headquarters.

What separates Mr Window from other franchise opportunities is its infrastructure. "We're centralizing office duties at a corporate level," Jalowka said. "This will help franchisees to concentrate on growing their business."

Mr Window offers high quality, reliable services at competitive prices to commercial and residential clients of all sizes. "If there's glass on your building or home, it's our job to keep it clean," Jalowka said.

To learn more about Mr Window franchise opportunities, visit them at the West Coast Franchise Expo at the LA Convention Center from October 19-21, 2007. For additional information, call 877-MR WINDOW (1-877-679-4636) or visit www.MrWindow.com.

Website: http://www.MrWindow.com/

Wednesday, September 26, 2007

Window Cleaners Pose For Photo “On The Job”

The unusual photograph above shows a group of men working at what is considered by many as one of the most hazardous occupations—cleaning the windows of a “skyscraper” building. The photograph was taken from the 86th floor of the 102-story Empire State Building in New York, N. Y. As can be seen from the photo, the window cleaners trust their lives to stout leather belts which pass through rings in a leather girdle strapped around their bodies, the hooked ends of the belts being attached to metal lugs protruding from the window frames.

Tuesday, September 25, 2007

Passing Along A Family Business




MIDDLETOWN — For the second time, the Faulkner family business passes from father to son.

Ed Faulkner Sr., owned Middletown Window Cleaning from 1960 until sons Tom and Ed Faulker Jr. took over the business in 1979.
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Tom Faulkner (above) former owner of Middletown Window Cleaning & Janitorial Services, stands next to his son Butch, who now owns the business. Tom handed down the family business, which has served Butler, Montgomery and Warren counties for more than 50 years, to his son on July 1.Click to enlarge
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This year, Butch Faulkner squeegees his way to ownership.

He knew as a child he wanted to follow in the footsteps of his father, uncle and grandfather, partly because his grandfather said so.

"He'd hit me on the side of my cap and say, 'You're gonna own this business one day, Butcher.'"

Middletown Window Cleaning has served Butler, Warren and Montgomery counties for 54 years.

The company provides janitorial and residential services, including office cleaning, monthly and semi-annual home cleaning and water damage restoration.

Tom Faulkner said he's seen many changes in clientele — especially with the loss of Middletown's paper companies that were longtime customers. Now, janitorial services account for only 20 percent of the company's work. The rest is residential.

Before Ed Faulkner Sr. purchased the business from Middletown resident Frank Welch, he owned Ed Faulkner & Sons window cleaning service in Dayton.

He'd quit his factory job at Frigidaire to earn $1 an hour for a window cleaner who picked him up for work.

Walking in that legacy is "a pride thing," said Butch Faulkner whose 9-year-old son Thomas loves working with him.

If Thomas has his way, he'll be next in line to make the family proud.

Contact this reporter at (513) 705-2525 or dwilson@coxohio.com.

Clean Team UK


Residential cleaning is one of the UK's fastest growing market sectors with 2.7 million households spending around £11 billion every year on domestic help. With 4 years of success, thousands of regular clients and the backing of the MyHome group, Clean Team is now widely recognised as a proven leader in their field with their custom pure water fed pole window cleaning system providing cleaning without ladders.

Lee-Stuart Evans, founder of Clean Team, story is explained below;

Having given up trying to get a window cleaner for his property in Godalming, Surrey, Lee-Stuart struck out in 2003 and set up a window cleaning business from his second bedroom. Within 6 weeks his business had grown to 4 staff and over 600 regular customers and Lee-Stuart quickly realised that the key to expanding while maintaining quality was through a systematic approach with a strong brand, smart uniformed staff, full insurance and a professional approach to a trade that has historically been fragmented, shabby and unregulated.

Quickly joined by his wife Stephine and brother Ben, the family team took their pilot franchise to its current size with 6 vans, 3500 regular monthly customers and an annual turnover of £425,000. They moved from the bedroom to their current offices in Farnham in 2006. Having rejected the 'man with van' operation for a management franchise-style operation, they also developed a customised pure water fed pole cleaning system having broken or found faults with all of the major 'commercial' window cleaning kits on the market. The pilot franchise model and pole cleaning system were the heart of their success.

With the pilot model proven, Clean Team were bought by the MyHome plc group in 2007. MyHome International plc have over 10 years experience in the domestic services market and were looking for other companies that would benefit from their completely templated system.

The Package

The package for franchisees includes a system of operating business developed by Unilever, which was developed to create a successful turnkey business. Everything is covered from HR systems, through time and motion studies, all the way to the Clean Team ServiceCeo IT system. Clean Team provides you with all the knowledge and support you need and eliminates the dreaded new business learning curve which Lee-Stuart, Stephine and Ben had to overcome when they started their business.

Clean Team franchisees are not window cleaners. They are talented individuals who manage and build an efficient window cleaning business, but fear the risks of working entirely on their own. They see the value of working with a proven business format.

Clean Team's success is built on their unique management systems. These systems breakdown the whole process of operating and growing a business into simple, manageable steps to give predictable and profitable results. With a Clean Team franchise you are combining your management skills with our expertise and experience to build your own successful business - a great partnership!

Training & Support

Clean Team want you to succeed. That's why we provide one of the most thorough training and support programmes in the franchise business. It includes:

Setting up: we will advise you on all aspects of setting up your business including opening a bank account, VAT and NI registration, accounting practice, vehicle acquisition, templates, marketing materials and operating supplies and equipment.

Intensive Training: Our comprehensive 3 day training course covers everything from how to prepare for business and getting off to a flying start, winning customers and keeping them, working on your business not in it, through to building and managing your team. Franchisees are shown how to operate a premium window cleaning business using our pure water fed pole system and will be introduced to Clean Teams propriety software programme - Clean Team ServiceCeo - which helps track and manage virtually every aspect of the business.

Nurturing programme: A 90 day close-support programme to help with the initial staff recruitment, HR and customer acquisition, all designed to ensure your business gets off to the best possible start.

But the support does not end there - newsletters, meetings, an intranet, a helpline, continual updates on technology and systems development all help to grow your business and keep ahead.

Sunday, September 16, 2007

Who’s cleaning up now?





A company set up in a first-floor flat by two brothers in Purley celebrated its 20th anniversary with a fun day for employees.

Gary and Paul Jeal began Chequers Contract Services as a window cleaning company in 1987, with a Morris Marina as their company car.

Their sister Kate Ward later joined the family business and it expanded into a building and maintenance company which, combined with the cleaning company, now has an annual turnover of £4.9m.

“We especially wanted to thank our staff, who have been both loyal and hardworking. Much of our success can be attributed to them and we certainly could not have been so successful without their help.”
Kate Ward

They celebrated the anniversary on Sunday with a fun day at Parsons Pightle in Coulsdon Road, Old Coulsdon, attended by more than 200 people.

Kate said: "We especially wanted to thank our staff, who have been both loyal and hardworking. Much of our success can be attributed to them and we certainly could not have been so successful without their help."

They also raised more than £1,000 for the Glass Slipper Appeal, part of the Royal Marsden's Cancer Campaign.

Pro-white WINDOW CLEANER candidate wants your vote





He is the first challenger to incumbent Rep. John Legg in District 46.

By THOMAS LAKE, Times Staff Writer
Published September 14, 2007
John Ubele, 29, is a window cleaner by trade. He is the first challenger to Legg for the District 46 seat in the state House of Representatives. And he is operations manager for the Nationalist Coalition, a St. Petersburg-based white nationalist group that wants to create its own media, education system, government and white-only living space.
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Fliers with the group's name, Nationalist Coalition, circulated along Redfield Drive, near Little Road and Fox Hollow Drive.
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PORT RICHEY - John Ubele wants you to put him in the statehouse. He wants to take state Rep. John Legg's job. He promises good things: Lower homeowner's insurance. Order in the classroom. Less money for politicians, more for vocational training. His official platform veers toward mainstream conservatism.

But Ubele has another platform, one he doesn't mention on his candidate Web site, and here is the short of it:

He wants to build a national pro-white political party.

Ubele, 29, is a window cleaner by trade. He is the first challenger to Legg for the District 46 seat in the state House of Representatives. And he is operations manager for the Nationalist Coalition, a St. Petersburg-based white nationalist group that wants to create its own media, education system, government and white-only living space.

"Ultimately," the Coalition's Web site says, "we will do whatever is necessary to achieve this White living space and to keep it White."

Ubele filed his candidate papers July 2. This is not his first run for office. Last November, after saying that black Americans who complain about discrimination should go back to Africa, he came in last among six candidates for Pasco's Mosquito Control Board. He got barely 3 percent of the vote.

Ubele could not be reached for an interview on Thursday, but his Nationalist Coalition has been busy this week. Fliers with the group's name circulated along Redfield Drive, near Little Road and Fox Hollow Drive. They depict Uncle Sam with a Star of David on his hat.

"WE WANT YOU! To die so Israelis don't have to," the flier said. "Now American soldiers are being killed so that Israeli soldiers won't have to fight their enemies for themselves."

Legg, the incumbent Republican from Port Richey, said he found it offensive and frightening.

"I mean, it appalled me," he said. "Because it's a deliberate thing on Rosh Hashanah."

It was unclear whether the rhetoric changed anyone's views. Sharon Quass, 54, said she picked up the flier, read it twice, crumpled it up and threw it in the trash.

Window Cleaning Business Future Challenge With Self Cleaning Glass

Self-cleaning glass has been talked about a lot, with such a catchy name in his hit the headlines of not only the trade journals, but also the mass media. Does self-cleaning glass mean that all the window cleaners and small businesses across this country are doomed? No, not yet. First of all, self-cleaning glass is not really self-cleaning at all, so many Industry call it low maintenance glass, but either way the idea is intriguing and appeals to consumers. In a recent article in Window and Door magazine, in March of 2003 the industry was asked what they thought of self-cleaning glass many of those interviewed were among the building industry, interior designers, architects, glass manufacturers, new homebuilders, tenant improvements retrofitters and window cleaning service companies. Having been watching the developments of self-cleaning windows for quite some time, we see a time when the big mirrored glass buildings will no longer need the same frequency of services. What does this mean for companies like; the Window Genie; the Window Gang; the Window Butler; and the Window Wash Guys.

Should we be concerned that this new innovation will upset the market sector causing and your reversible micro sector rotation, which will put out of business thousands of small time entrepreneurs engaged in the cleaning of windows? Well, not exactly, however in the future we will see a change in the industry and that change will likely come through a combination of self-cleaning windows and Nano-technology. But for now PPG industries, Pilkington and at least 50 other large glass manufacturers are riding the wave in this newest trend. However, as we watched the industry we have seen surveys that claim over 71 percent of consumers given the choice would be more likely to choose self-cleaning windows over the regular windows even with the increased cost.

A company in Pittsburgh called SunClean self-cleaning glass products introduced their version of self-cleaning glass at the end of 2001, while their sales have increased and have met company expectations, we have seen the industry as a whole lag behind the original hype of the innovation. So it’s 71 percent of consumers given the choice would be more likely to choose self-cleaning windows, within how come we have not seen the promised Boom? Well there are a couple reasons the first being that often consumers do not choose what can glass one other homes as the builders choose 70 percent of what goes into their homes. In custom homes and renovations to numbers are quite promising. Oh what we’ve seen in new home construction is a move to lower-cost, to standardize, and to move quickly. When new home shoppers go to new models and discuss the purchase of a new home those sales offices indicated that they had approximately 40 minutes with the clients and at that time they either made the sale, made of favorable impression for a return visit or had lost the customer completely. The option of self-cleaning glass comes with it a host of questions for instance; what is it? With no time to explain, they rarely got into the subject matter. Also with new customers buying on 1 to 3 percent down they also indicated that most customers and consumers barely squeaked by.

The increased costs of self-cleaning windows throughout a home could be as much as $2200.00 in this increase could cost in the sale those manufacturers that dealt with selling remodeling and replacement type glass showed that steady increase in sales will probably continue into the future. Does this mean the residential market for window cleaning could be substantially hampered given these numbers. The answer is yes and no. Yes, because consumers may feel that there is no need to clean the glass now, because it is supposed to be cleaned itself. No, because those people who might buy self-cleaning glass are overly concerned with clean Windows, as it is a high priority in their life. A clean outlook, if you will? The fact is that self-cleaning glass is really lower maintenance glass, and it is easier to clean, thus a window cleaning company; like ours for the ones mentioned above could actually make more money per hour worked, thus become more efficient and have more money to market and get more business. Also with windows easier to clean, the finished job will look better and therefore more referrals of people who both do and do not have self-cleaning glass themselves. We feel that it is a tossup as to the decreased sales due to people believing that the glasses to clean itself completely into those who still beside the service.

In the automotive industry when Cadillac came out with a car dad went 100,000 miles between services, many automotive aftermarket service companies such a Jiffy Lube, Penske automotive and Midas muffler believed that this could affect their business. It did not, there were some people who it bought the Cadillacs who believed the salesman at the dealership and assumed the car did not need oil changes per 100,000 miles. These consumers he did not understand what they were getting into often drove the car for 25 to 30,000 miles without any problems and then went a dealership when they heard a noise, no kidding. One dealership told us of five such customers. Others who bought the Cadillac because of its incredible warranty and 100,000 miles between services did so because they felt that a car that ran extremely well played a major part in their decision to buy that automobile, so this is why they bought it in the first place. And those customers who care about the reliability and maintenance of their vehicle who bought the cars, turned out to still be great customers to the automotive service companies they normally patronized. As a matter fact they continued to go to the service companies at the same intervals and often used it as a way to Brag about what a wonderful car they had bought, and how smart they were for buying it.

We have had customers was self-cleaning glass show was the windows in the home which they have remodeled and pointed to the glass that they had bought for their kitchens or living rooms or master bedrooms that were self-cleaning. They still asked us to bid on the entire house and we still got the job and we did not have to reduce the price but rather confirmed to the consumer that indeed they had made an excellent choice. Because they had self-cleaning glass is better, it is much better, and we know it’s true. Many customers who are do-it-yourselfers may clean their glass themselves in overtime realize that their self-cleaning glass, does need occasional touchup. And therefore would eventually call us to do the whole thing or bid on the entire house they now that while so of cleaning glass is absolutely awesome, it is not be end all be all.

Most people who have self-cleaning glass are happy with their decision and see its value and are pleased with its results. The biggest problem industry sees was self-cleaning glass is that it can be over-sold, over hyped by a salesman and therefore can cause issues between consumer watch groups, the worthless and overrated self aggrandized FTC. So the name, self-cleaning glass is really the issue not that its performance is substandard or that current innovations due to increased money flow in increase sales are not pushing for more research and development to make it even better, because this clearly is happening and self-cleaning glass is twice as good as it was in 2000.

Today self-cleaning glass with certain coatings is absolutely incredible. And it is getting better all the time, but manufacturers are still skeptical and are working to make it better, meanwhile everyone is trying to figure out a way to bring the cost down, it did not be end up in all these new homes, which were just build during this incredible run in new housing market, however you can expect to see its amongst the specs for custom homes high-rise office buildings and most commercial buildings due to its maintenance savings cost and ability to stay clean. One major leader in glass manufacturing, Peachtree, has a product called easy care and the pitch is; low maintenance and not self-cleaning glass. After all the glasses on to grow arms all of a sudden and grab a squeegee and clean it’s self and the neighboring windows. They believe that low maintenance makes a good statement and is much better than zero maintenance or self-cleaning. We use a hydrophobic Coating, which works under different principle but works very well.

SunClean self-cleaning windows works on a different principle, there is a transparent coating of titanium dioxide which is applied during the manufacturing process but coating helps breakdown and loosen the dirt and any other organic material such as bird droppings when the water hits the glass in the droplets spread out and rinses away the loosen dirt is combined also falls down. This means it works perfectly with a medium pressure, pressure washer unit. This coating is completed in the application process and makes the coating an integral part of the manufacturing process. http://www.PPGSunClean.com.

Cardinal Glass Inc. uses a thin layer of silicon dioxide applied to the surface and therefore it is best described as a glass on glass coating. This of course provides an enhanced resistance to dirt and other residue an the coating lowers the glass contact angle allowing water to disburse across the service and evaporate more quickly. A temporary zinc oxide overcoat, removable with vinegar and water protects the coating from suction cup marks, labels and rollers and here to the glass prior to installation. The neat thing about this process is that the glass also retains the high energy efficiency characteristics of the companies other glass and can also be used in conjunction with laminated glass and custom sizes and shapes for any window, of any shape were even a port hole of a ship. These new processes would work good on ocean going ships and water front properties. http://www.Cardinalcorp.com.

ACTIV - Pilkington Activ self-cleaning glass uses the sun’s own trove I would raise to gradually and continually breakdown organic dirt by using a photocatalytic effect. At the same time the glass reduces the surface tension of water causing it to she down the surface and washed the dirt away rather than bead up, this is called a hydrophilic effect. This is done with the coating is applied during manufacturing process using a pyrolytic method. It becomes a permanent part of the glass on its surface; http://www.activglass.com.

As the competition heats up for the best self-cleaning glass on market, there may be some companies that are willing to allow the over hyped in order to sell more product, this could affect the sales of services from small window cleaning companies, although we are confident and our ability to help the consumer understand exactly what they’ve bought and how it works. We do not feel this will be significant for quite some time become. And even when self-cleaning glass actually does clean it’s self which we expect another decade or two there will still be all those buildings which have the old glass, and a return on investment for the increased price of lead say in large office building may be more than the owners wish to spend to upgrade, based on the minor savings they might achieve in dismissing their window washing contractor. At the wash guys it’s we do not pretend to be invincible, we understand that disruptive technology does affect low technology businesses just as much as it affects high-tech businesses, we are therefore keeping our eyes on a self-cleaning glass revolution. We know that every innovation and any innovation effects something else. We also realize there is opportunity in chaos and therefore we say "Bring it On!".

“Lance Winslow” - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

Friday, September 14, 2007

Billings window washer builds trust transparently

By ZACH BENOIT
For Billings Business
In the past year, Tony McCoy has moved up in the world.

In December 2006, he spent his days as a counselor at Bitterroot Elementary and his weekends and summers washing windows for friends around town. By January 2007, McCoy had quit his counseling job to focus on Big Sky Glass Cleaning, his window washing business, going up as high as 50 feet to ensure his customers had clean, sparkling windows.

"My wife told me I was crazy because I quit in the middle of winter to start a window washing business," McCoy said. "But I decided it's time to take care of my family."

McCoy said Big Sky Glass Cleaning has plenty of business. He, along with another full-time employee, washes windows at as many as five buildings every day, most of which are homes, and works year-round. Spring and fall are the busiest times of year, when homeowners are busy cleaning their homes from the previous season. In the winter months - when the demand for clean home windows slows down - the business will help clean and prepare windows for new construction projects.
Having spent most of career working with people - children in particular - McCoy happened upon the opportunity to wash windows full time by chance. Another window washer, Window Magician owner John Shortridge, had passed away and McCoy received a call from one of Shortridge's clients asking if he had taken over the business.

McCoy had not heard of the Window Magician but called the business. He spoke with Shortridge's widow and soon he and his wife had a business meeting with her.

"The biggest thing was that she didn't really care about the money," McCoy said of acquiring the Window Magician's business. "She just wanted somebody her husband's customers could trust."

Soon, McCoy had a list of about 120 new clients. In proving that he was trustworthy, McCoy worked out a deal in which the widow receives a portion of the profits from her husband's contacts. He now strives to prove to clients old and new that he can be trusted.

"I want to emphasize how thankful I am for what I got from John," McCoy said. "Customers liked him. He loved the Lord, loved his family and loved his work. That's what I want to do."

To contact Big Sky Glass Cleaning, call 672-9681.

Published on Tuesday, September 11, 2007.
Last modified on 9/11/2007 at 12:36 am